Fees
Prices below are starting figures in ringgit, for work scoped in Malaysia. They are not a catalogue of seats. A study that needs more interviews, a second language of consent materials, or travel outside the Klang Valley is quoted after the scoping call.
| Work | Starting fee | What moves it |
|---|---|---|
| Feature adoption study | RM 18,400 | Second feature door, extra interview set, on-site days beyond one |
| Launch readout | RM 6,800 | More than one release in the same fortnight |
| Event map review | RM 4,200 | Very large event lists that need a second sitting |
| Adoption workshop | RM 3,600 | More than eight people, or a venue we must hire |
How we quote
The scoping call is unpaid and lasts about thirty minutes. We need the feature named, the go-live date, and whether you can share anonymised exports. If the events cannot show adoption, we will recommend the event map review instead of selling a study that would stall.
A fifty percent booking sum holds the start week. The remainder is due on delivery of the written account, before the readout if you want the sitting recorded.
What is never in the fee
Application code, advertisement spend, licences for analytics software, and ongoing monitoring after the engagement. If those appear on an invoice, it is not ours.
Deposits and timing
Start weeks are held for ten days after you accept the quote. If your export is late, the sampling window slides; the fee does not automatically drop. See the refund page for cancellations and work already begun.
Ask for a quote with the feature name. We do not publish a public calendar of remaining weeks.