Studies

Studies in feature adoption

Each engagement is about a real feature already in people’s hands, or about to be. We do not sell a subscription or a seat. You commission a piece of work, we name the window of observation, and you receive a written account plus a sitting where questions can still be asked.

Person reviewing printed notes and a laptop at a wooden desk

Feature adoption study

A five-week reading of one named feature — who found it, who used it twice, and where the path went quiet.

About five weeks · From RM 18,400 per feature

Colleagues talking in a bright office during a working conversation

Launch readout

A compact sitting in the fortnight after a feature goes live, before stories harden.

Ten days · From RM 6,800

Two people studying notes together beside a laptop

Event map review

We walk the names of your events and mark where adoption would be invisible even if people used the feature every day.

Three to five days · From RM 4,200

Group seated around a conference table during a working discussion

Adoption workshop

A half-day with your product group to practise reading first use, return use, and silence on a feature you already shipped.

Half day · From RM 3,600 for up to eight people